Terms & Conditions

1. Acceptance of Terms

By accessing or using these healthcare services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any provision, please discontinue use of the services and website.

2. Eligibility to Use Services

Services are intended for individuals who can legally enter agreements or for individuals receiving appropriate support from a parent or authorized guardian. By using the services, you confirm that information provided during registration or enquiries is accurate.

3. Patient-Provider Relationship

Submitting an enquiry, browsing information, or requesting an appointment does not automatically establish a patient-provider relationship. Any professional relationship begins only when appropriate services are formally accepted and provided by a qualified healthcare professional.

4. Service Availability

Healthcare services, appointments, professionals, and scheduling options depend on availability and operational circumstances. We may modify, postpone, or reschedule appointments when reasonably necessary and will make appropriate efforts to communicate significant changes promptly.

5. Appointment Scheduling

Appointment requests are subject to confirmation and availability. Information submitted through forms should be accurate and complete. An appointment is considered confirmed only after appropriate confirmation is provided through the designated communication method.

6. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide reasonable advance notice whenever possible. Repeated missed appointments or late cancellations may affect future scheduling availability or result in applicable charges communicated before the service.

7. Medical Information Disclaimer

Website information is provided for general educational purposes and should not replace individualized medical advice, diagnosis, or treatment. Healthcare decisions should be discussed directly with an appropriately qualified professional who can consider your specific circumstances.

8. User Responsibilities

You agree to provide truthful, current, and relevant information when requesting services. You must use the website and related services responsibly, avoid submitting harmful or misleading material, and respect the rights, privacy, and safety of others.

9. Fees and Payments

Applicable service fees, payment requirements, and related charges will be communicated through appropriate service information or arrangements. You are responsible for reviewing applicable costs before proceeding and for completing payment obligations associated with services you request.

10. Insurance Information

Insurance information provided through available services is intended to assist with general understanding and administrative coordination. Coverage, eligibility, benefits, exclusions, and costs depend on individual policies and providers and should be confirmed before relying on coverage.

11. Intellectual Property

Website content, including text, graphics, logos, icons, layouts, images, and other materials, may be protected by intellectual property rights. You may access content for personal purposes but may not reproduce, distribute, modify, or commercially exploit protected materials.

12. Third-Party Services

Services may include links, integrations, or references to third-party websites and providers. These third parties operate independently and may maintain separate terms, privacy practices, and service conditions. We are not responsible for external services outside our reasonable control.

13. Account and Information Security

If you create an account or provide access credentials, you are responsible for keeping those credentials confidential and notifying us promptly about suspected unauthorized access. Do not share account credentials with individuals who are not authorized to use them.

14. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, consequential, or unforeseeable losses arising from website use, service interruptions, reliance on general information, or circumstances beyond reasonable operational control.

15. Governing Law

These Terms and Conditions are governed by the applicable laws and legal requirements relevant to the services and the parties involved. Any disputes will be addressed through appropriate legal processes and forums having lawful authority over the matter.

16. Changes to These Terms

We may update these Terms and Conditions when services, practices, technologies, or applicable requirements change. Updated provisions become effective when posted through the appropriate channel. Continued use after an update indicates acceptance of the revised Terms and Conditions.